BOOKING POLICY AT LILLIAN MAY

  • The guest can cancel free of charge until 14 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 14 days before arrival.
  • The guest will be charged a prepayment of the total price of the reservation anytime.
  • We use Stripe (https://stripe.com) secure card payments system through Lillian Mays Booking System.  
  • Lillian Mays bookings through the Website/Visit Scotland/Booking.com/Expedia will have the facility to put in all your details and make payment for your booking.
  • Lillian Mays email and telephone bookings you will receive an email confirmation summary and a Stripe secure encrypted payment link to pay for your booking.
  • If no payment is received within 48 hours then we assume the booking to be cancelled.

ACCEPTED PAYMENT METHODS in POUNDS STERLING

  • Cash, BACS (Bank Transfer) and Card
  • Visa Debit/Delta
  • Visa Credit
  • Maestro/Switch
  • Mastercard
  • American Express

INSURANCE

  • In particular we strongly recommend you have adequate insurance in place to cover yourself for cancellation.
  • We cannot be held liable for any cancellation costs incurred by you in the event of cancelling your holiday with us.