BOOKING POLICY AT LILLIAN MAY

  • The guest can cancel free of charge until 7 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 7 days before arrival.
  • The guest will be charged a prepayment of the total price of the reservation anytime.
  • We use Stripe (https://stripe.com) secure card payments system through Lillian Mays Booking System.  
  • Lillian Mays bookings through the Website/Visit Scotland/Booking.com/Expedia will have the facility to put in all your details and make payment for your booking.
  • Lillian Mays email and telephone bookings you will receive an email confirmation summary and a Stripe secure encrypted payment link to pay for your booking.
  • If no payment is received within 48 hours then we assume the booking to be cancelled.

ACCEPTED PAYMENT METHODS in POUNDS STERLING

  • Cash, BACS (Bank Transfer) and Card
  • Visa Debit/Delta
  • Visa Credit
  • Maestro/Switch
  • Mastercard
  • American Express

INSURANCE

  • In particular we strongly recommend you have adequate insurance in place to cover yourself for cancellation.
  • We cannot be held liable for any cancellation costs incurred by you in the event of cancelling your holiday with us.